Consumer Maintenance Alert


The federal Government in the Magnason Moss and the Beverly Song Act made it a federal offense for an automobile manufacturer or dealer to force consumers to have their vehicles maintained only through their dealerships in order to maintain your vehicle's warranty unless they supply ALL parts and labor at NO Charge to the consumer.

Therefore consumers are free to have all factory required maintenance performed at the repair center of their choice as long as all aspects of the required maintenance as listed in the owner's manual is performed and records are kept for review.


Using an Independent Auto Repair Shop Does NOT Void Your Warranty!

After reading one of our trade magazines, I was surprised to find that a large percentage of people surveyed thought you needed to return to a dealer for regular maintenance and repairs during the warranty period when buying a new or used vehicle. This is not true. You can have your regular maintenance on your vehicle performed anywhere as long as you have records. At Town & Country Auto Repair in Dayton, MD, we can supply you with all records of any work performed at our shop at anytime.

I've spoken to many people who have high anxiety about returning to dealers for service. The good news is that we can handle all of your maintenance and repair needs from day one. If we see a warranty concern we will send you to the dealer to have it performed under warranty. We will also arm you with information to help you get it done hassle free and hopefully without a run around. If you have any questions, give us a call. I found this shortened version of this law and thought I would share it with you.

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